AI customer support agent · Early access
Resolve support tickets in seconds with AI that never sleeps
MendDesk is an embeddable AI customer support agent trained on your knowledge base, past tickets, and product data — refunds, plan changes, and escalations included.
No credit card · Live in minutes · Cancel anytime
- 0
- Resolved today
- 0s
- First response
- 87%
- Auto-resolved
MendDesk Agent
Online · replies in seconds
Embeddable widget · two lines of code
Live demo
See AI ticket resolution in action
Watch MendDesk read a payment receipt, verify the transaction, and activate a Pro plan — no human escalation needed.
Priya N.
Free plan · Ticket #4837
Context loaded
Agent reasoning
Resolution funnel
Features
AI support automation built for real tickets
Auto-resolve billing, account, and product questions with an agent trained on your knowledge base — not generic chatbot scripts.
Instant resolution
Resolve 87% of tickets without human intervention. The agent reads context, searches your KB, and takes action — refunds, cache clears, account updates.
87%
auto-resolved
Smart handoff
Escalates with full context when human judgment is needed. No repeated questions.
Knowledge sync
Ingest docs, past tickets, and product changelogs. Always up to date.
Support analytics
CSAT trends, resolution times, topic clusters — powered by MendDesk.
Every channel, one brain
Email, live chat, Slack, Discord, Intercom, Zendesk — unified inbox with consistent answers across every touchpoint.
How it works
Deploy your AI support agent in hours
Connect your sources
Plug in your helpdesk, docs, Slack, and product database. We ingest tickets, KB articles, and changelogs automatically.
Train on your voice
Set tone, escalation rules, and brand guidelines. The agent learns from your best support reps — not generic templates.
Go live everywhere
Deploy to chat widget, email, Slack, or your existing helpdesk. One agent, every channel, consistent answers.
Measure & improve
Track resolution rates, CSAT, and topic trends in your MendDesk dashboard. Feed insights back to product and docs teams.
Integrations
Embed AI support anywhere in your stack
Native SDKs for Flutter, React, and mobile — plus integrations with Zendesk, Intercom, Slack, Stripe, and 15+ tools.
SDKs & embeds
- FlFlutter
- ReReact
- AnAndroid
- iOSiOS
- PyPython
- RNReact Native
- 5HTML
- JSJavaScript
Plus your existing tools
FAQ
Frequently asked questions
Everything you need to know about MendDesk AI customer support.
What is MendDesk?
MendDesk is an AI customer support agent that resolves tickets automatically. It reads your knowledge base, past tickets, and product data to answer questions, process refunds, activate plans, and escalate to humans when needed — across chat, email, Slack, and your existing helpdesk.
How is MendDesk different from a regular chatbot?
Unlike rule-based chatbots, MendDesk uses agentic AI that takes real actions — verifying payments, updating accounts, and clearing caches — not just sending canned replies. It learns from your best support reps and maintains context across every channel.
How long does it take to set up MendDesk?
Most teams go live in under a week. Connect your helpdesk and knowledge sources, configure tone and escalation rules, then embed the widget with two lines of code. The free plan lets you start immediately with no credit card.
Which platforms and helpdesks does MendDesk integrate with?
MendDesk offers native SDKs for Flutter, React, React Native, iOS, Android, and plain HTML/JavaScript. It integrates with Intercom, Zendesk, Freshdesk, Slack, Discord, Notion, Confluence, Stripe, HubSpot, Salesforce, Linear, Jira, and more.
Can MendDesk handle complex support tickets?
Yes. MendDesk resolves roughly 87% of tickets without human intervention — including billing disputes, plan activations, and account updates. When human judgment is required, it escalates with full conversation context so customers never repeat themselves.
Is there a free plan?
Yes. The free plan includes 10 conversations per day, 1 agentic task per day, an embeddable web widget, 1 knowledge source, and daily summary emails — free forever, no credit card required.
Is my customer data secure with MendDesk?
All data is encrypted at rest (AES-256) and in transit (TLS). MendDesk never sells your data or uses it for advertising. You can request deletion at any time and data is removed within 30 days. See our Privacy Policy for full details.
Does MendDesk work for AI search and SEO on my website?
The embeddable MendDesk widget adds a live AI support layer to any page without affecting your site's SEO. Your knowledge base content stays on your domain; MendDesk uses it to power accurate, on-brand answers for your customers.
Early access
Your support team deserves a copilot
Deploy an AI agent that actually knows your product. Create your assistant and embed it in minutes.
No credit card required · Setup in under a week · Cancel anytime